Tuesday, November 12, 2013 0 comments

It (Really Is) Election Day!

Today is an election day, Olathe mail-ballot election, and a good day for a couple of snippets.

As I write this, at 1:13 p.m., I'm hearing someone at the front counter dropping off a ballot for the election that closed at noon, with results posted to our web about a half hour ago.

That's unfortunate, of course.  This is a real voter who for what likely was a legitimate reason, did not have a vote count because he delivered his ballot after the election closed.

This was not an issue with the post office.  Regular readers of this blog know that I'm pretty harsh with our local post office, so I feel obliged to trumpet the local post office's great work in this election.

I'm happy to report that during this election, the Olathe Post Office has been stellar.  We received ballot delivery early each morning in a special run.  They called us today after the delivery to say they had one ballot in addition to those delivered, and they brought it.

It's been a great change.  That's not all of the postal news here, though.

Before I went out of the country to observe the presidential election, in fact, I saw an article in The Wall Street Journal that linked to all of my previous post-office and traveling thoughts.

First, being a world traveler and all now, I was intrigued that the article came from London, speaking to the Royal Mail service.

(Speaking of world travel, I actually have a follow-up post to the Georgia visit that I offered to be reviewed by PAE-REACT before posting.  They are crazy busy and I'm sure will be back in touch soon.  So, that piece is coming.)

One of my thoughts when reading about the United State's Postal Service's financial woes has been that the Postal Service leadership has poorly managed things.  I believe the United State Postal Service is doing little to change the trajectory of its losses, either because the service is poorly managed or because the leadership is either hoping for a bailout or to make some other point with Congress.

If we ran a business that lost billions, we'd do what we could to change things, rather than just put our hands up in the air.  I think there is much more in the control of the leadership than they suggest.

Plus, I postulated during a meeting with PEW in August, "What if the post office privatized?"   To my dismay, it wasn't the type of question that pumped up the room.  It didn't even pump me up, and I asked it.  So, maybe it was just the (wait for it....) delivery.

I was just trying to think of creative ways things might change going forward--it's too easy to suggest that voting by mail will cease at some point because of the Postal Service's downward spiral.

So, in response to my August question, I bring to you the Wall Street Journal article:  The Royal Mail did privatize, not without issue, but, hey, that wacky ElectionDiary guy isn't completely in left field, after all!

Speaking of left field, I also share with you some of an email we received a week ago.  We often hear that we could do more to get the word out for an election and we all know the value of outreach, but it's not uncommon for us to be taken to the woodshed for not telling a voter that there wasn't an election.

We have had voters complain to us that we should send a mailing to let them know they didn't have an election.  Really.

Here's an email from someone we missed:

I was unable to find the post card that was sent to me but I went to the Johnson County website and put in my first name, last name, and polling place.  The site returned (a specific polling place). When I went to (it), they told me that there is no polling place.  Why is the website providing incorrect information? This is infuriating... If a voter loses that card, the website is a natural backup. If the website is not providing correct information then you are FAILING the voter. I called the Johnson County Elections phone number and got a recorded message. How do you not provide a live voice on election days (held once a year) to aid the voter.  This is a BIG FAIL by Johnson County. 
 
We did email him back and haven't received a response again.  It is a bit funny, but a fair issue because we are just one county in a large metropolitan area that crosses state lines.  There was a one-question election in Kansas City that day.
 
In fact, some television outlets were reporting that the Olathe election that finished today actually completed last Tuesday.
 
It also highlights a precursor to what surely will be an item in the upcoming Kansas legislative session.  I believe people are conditioned to expect an election in November.  We in the industry know that, at least in Kansas, November elections only occur in even years.  Most voters don't know that.
 
Heck, it took me four years working here before I figured out that leap year was always a presidential election year.  That's obvious trivia even many election geeks don't know.
 
Point is, in Kansas, there is a suggestion of moving spring city elections to November, and I think that's a great idea.  It certainly would have kept our emailing voter's blood from boiling last week.
 
The issue tends to get bundled with the idea of partisan elections for local races.  I don't have an opinion on that aspect, other than that I think the two thoughts should be kept separated.  There are good administrative reasons to move the spring elections to November.
 
One last odd thing about today.  Some local schools, in session yesterday, are out today, a Tuesday, in November.  I'll have an update soon on schools but, in my view, this only supports that having an election school holiday in November (maybe part of that legislative action I just mentioned) is very viable.
 
Monday, November 4, 2013 0 comments

The Week The Lights Came On In Georgia

It's been about two weeks since I've posted and much has happened.

First, outside of elections, I did finish my first marathon, although I didn't hit the time I hoped.  I'll dwell on that later, but my focus pivoted quickly to preparing to leave 48 hours later to observe the presidential election in Georgia, where I spent about 10 days.

I planned to report here on the observation mission primarily to share things I learned and can transfer to Johnson County.  In doing so, there are a few angles to consider.

First, there's the overall experience.  Most of the persons observing had tremendous backgrounds but, seldom, dedicated election administration experience.  I think many of the regular readers of this site should consider pursuing an election observation assignment and for that I want to paint a picture of how apply and what to expect.

There's the international aspect, particularly the cultural differences.  Also, there are things related to election administration that I want to call out as learnings or just interesting to those of us who administer elections in the United States.

Finally, there's the social and political aspect.  Just as with my other posts, I won't really get into this unless it brushes with the administration of the election.

My attention was on the process, particularly comparing it to our own here.   I went to sleep at 5 a.m. the morning after the election knowing the results from my observation region but not knowing the outcome nationwide.  Just as with an election I would conduct in Kansas, my interests began and ended with the logistics of conducting the election.

English and Georgian version of my credentials.
So, with that set-up, let's jump straight to some of the learnings and observations.

I'll do a second post in a few days with the process of the mission.  That will be more lively.  What follows is for the most geeky of you.

Georgia is a country with about 3.5 million voters.  In this election, there were approximately 3,600 voting locations (so, one for every 1,000 registered voters on average) and each polling location was staffed with exactly 13 workers.

By contrast, using the same formula, Johnson County should have about 380 polling locations (we have 250ish, but 380 is very reasonable without advance voting).  In a presidential election, we average
7 workers per location.

The Georgia election was conducted on paper, and by paper I mean one little piece of paper that was the same everywhere.  In our presidential election in 2012, we had more than 500 versions of the ballot, but the ballot also was jammed full front and back with other races.

The Georgia ballots were hand-counted at the polling location, with results taken to a central area location for tabulation.  That tabulation was completed, in the region I observed, around 3 a.m., and then those results were rolled up with other regions to a countrywide level.  I'm not sure when that was completed, but I believe the country's election website was updated by 5 a.m. (I didn't have Internet access in my area and, actually, didn't know there was such a website until days later).

The hand-counting was relatively easy because there was only one race and, on average with a 50 percent turnout, each polling place team had to only count 500 votes.

Visitors to this polling place first had to get past turkeys.
It was very common to see farm animals near polling
places in my area of observation.
During our debriefing before the election, we discussed polling place accessibility for persons with disabilities and were told that if a person was expected in a wheelchair, then election administrators would arrange for a temporary ramp would be installed at the polling site.

I never saw a ramp, but I did ask if for our purposes "a ramp was a ramp was a ramp"--in the United States, there are strict requirements about how steep the ramp accelerates, and the ramp must meet distances from the floor.

No, in Georgia apparently, a ramp was all that mattered and, in some of the locations I visited, there were a couple flights of 10 stairs that even with a ramp would have challenged Popeye if he was in a wheelchair.

Wheelchairs aren't that common in Georgia, though.  I never saw a person anywhere in a wheelchair and persons homebound were allowed to have a ballot brought to them.  So, while the sites weren't accessible for those with disabilities, the country had a plan to reach those voters.

Voting Booth
Speaking of reaching voters, the voters were each provided an invitation, in person, to vote.  That was the method of communicating voters' polling locations.  In the region where I was dispatched, few homes had Internet access and I wondered how voters got the word on their polling place--valet service, as it turned out.

My observation area was very rural, and polling places often were in what appeared to be abandoned buildings or schools, although sometimes the school sites looked like former schools.  Each polling place had one voting booth for every 500 registered voters (so most had one, some had two).

The polls were open 8 to 8 ( compared to 7 to 7 in Johnson County) and workers arrived an hour early to prepare just as they do here.

When we observers watched the workers' training video during our preparation, the deputy head of the mission laughed when the video explained that, "although the set-up is a lot of work, good organization and teamwork should allow workers to relax with a cup of coffee or tea before the location opens."

Johnson County election workers will appreciate that
the registration book was split in Georgia, too,
for separate lines based on the first letter of
voters' last names.
This was especially funny to me because I say the exact same thing--or close to it--during our training.  I always tell our workers that if they are organized, they should be popping open their thermos or opening up their first of five 5-Hour Energy drinks, relaxing, and swapping election worker stories with their coworkers.

Indeed, in the polling place opening I observed, they did share coffee at 7:45.

I liked the idea of the training video--we have online training for our election workers but a video can be shared with poll agents (our version of observers) to give them a sense of what they should be observing.

I often tell our election workers to treating poll agents as family--"slaughter the calf, give them a ring and your best robe!" I say.  The video idea falls in line with that, I think, in that it would help the poll agents know exactly what should be happening in the polling place.

A friend of mine went on an earlier, similar mission and told me how he thought such a thing should be mandatory for election administrators, if for no other reason than to see what it's like for our poll agents and observers at home.  I agree with him.

With that segue, I'll follow up with a second post that explains my take on the process of applying and deployment.  I learned a lot, I think I added value to the process, I made many new friends and, as expected, came home totally exhausted.

But it was a good kind of tired.

More soon.

Thursday, October 31, 2013 0 comments

And, I'm Back!

Back in the USA from my election observation mission in Georgia.

I will updating the blog with a couple of posts related to that mission, as well news back in Johnson County.

Digging out at the moment, though.
Wednesday, October 16, 2013 0 comments

I Would Walk 500 Hundred Miles and I Would Walk 500 Hundred More....

Tuesday's Overland Park canvass closed that election and we're a week out from mailing ballots for a similar mail-ballot election in Olathe.

Ballots for Olathe will be delivered to the Kansas City post office a week from tonight, in voters' mailboxes as early as October 23.  Extra ballots--for voters who registered since we sent the voter file to have envelopes printed--arrived yesterday and the main load should arrive for sorting Friday.

In working with the two cities, we were able to create this buffer of a week; it wasn't really needed, but between the two cities, more than half of our county's voters will be involved this fall and all involved like the idea of shutting down one election and then cranking up the next.

For me, this little sweet spot between the two elections seemed like--why not--an opportunity for complete exhaustion.

This Saturday, I hope to run my first-ever marathon (and only marathon, based on my preparation experience, perhaps).  I'll then collapse, hopefully after the finish line, and about 48 hours later fly to the
Republic of Georgia to be an observer in that country's presidential election.

It's a crazy combination that reminds me of the phrase, "You are unique--just like everyone else."


For starters, millions of people have ran marathons.

I said this recently and got pushback on the word, "millions," so I thought I was overstating the number.  About 500,000 people finished a marathon worldwide in 2012 alone, so millions is a fair word, even if the total over the years (accounting for duplicates) is just a few million.

At least that's what our virtual staff member Dr. Wikipedia told me.

However, I can't say millions have observed elections internationally.  It has to be in the tens of thousands at least, though.  More than 300 observers will be deployed in this election alone and as readers of this blog will attest, there are a lot of elections.

Georgia's Big Race actually
is the day before the election.
I'll be working, but it's a fun
coincidence.
I doubt many ran a marathon on one continent and then observed a presidential election a week later on another continent, so there's that.  The week after a marathon is supposed to be a rest week, at least from running, so that's another reason this observation comes at a perfect time.

I'll be drained from the observing activities and unfamiliar with the surroundings, so I'll easily fend off the urge to run.  We're told to prepare for a 24-hour day on election day.

That sounds like a marathon.  I'm a lightweight, I guess.  The longest election day "day" I've sustained is 19 hours.

The whole thing, so far, feels like a whirlwind, and just the preparation of going to Georgia (just getting confirmed a week ago) has been exciting.  I'm going to Election Camp in a location where not only can I not speak the language, I can't even read the alphabet.

In fact, the pending trip has boldly replaced my marathon anxiety.

Anecdotally, having played goalkeeper on indoor soccer teams for 25 years, I was often injured, usually with nagging things that took weeks to heal.  I was always in pain, but I found that there was a limit to the places I would feel pain.  My sprained wrist, for instance, suddenly didn't hurt after I twisted my knee.

It's as though my brain could only process pain in one area at a time.

This experience has reminded me of that.

I've been apprehensive about running the marathon.  I've ran six half marathons, but never a full.  Last week, when the Georgia trip got real, the marathon seemed much more achievable.

Probably, though, at about mile 18 on Saturday, it will be the Georgia trip that will seem much more achievable.

We'll see.  I've received some great advice from a couple of colleagues and I'm convinced I'll come back with new appreciations for our processes and also a few ideas of things we may want to change.

I'll likely be dark here during the trip and a few days after, but I'll post photos and election administration stories when I return.  There's a whole political backdrop to the election, of course, but I won't touch on that.

Expect boring things like number of polling places, election procedures, turnout, and all the things that I cover here.  Election geekdom needs no visa.






Wednesday, October 9, 2013 0 comments

Out = Green, In = Yellow

Tuesday was an election day.

In fact, it was the biggest mail-ballot election in Johnson County's history.  The election involved a tax-issue in Overland Park and the turnout was pretty low, actually, at about 30 percent.

This was a renewal of a tax passed in 2008 and the turnout then was 35 percent.  Mail-ballot turnouts, in the 50s ten years ago, rarely reach that point anymore.  Most mail-ballot turnouts in Johnson County begin with a "4."

Sadly, some spring primary polls elections have had turnouts that began with a "4" and were specifically followed by the period above, as in 4 percent.  Our snow-primary last February had a 4.5 percent turnout, but a comparable primary in February 2011, with good weather, was at 5.4 percent.

Olathe ballots, queued, ready to travel from Washington
to Kansas City next week.
But, that's a different post!

Here, we're pushing on out the green envelopes, preparing for the canvass next Monday and then, one week later, on come the yellow envelopes of the Olathe mail-ballot election.

The election is for a similar tax issue and also very large--about 80,000 voters.

On the heels of that (or somewhere actually in the middle of the shoe) comes the Roeland Park mail-ballot election in December.  That's smaller, but overseas and military ballots will be going out in that election just as Olathe's ballots are hitting the traditional mail.

Things have improved, by the way, with the Olathe Post Office.  We've actually been getting separate ballot deliveries in the mornings now.

And, if there is any question that people other than election geeks read this blog, the leasing agent for Westbrooke Village, the subject of the last post, finally called us back.

The Dallas connection is gone.  That leasing group went bankrupt.  And what a shock it was to hear that!

Anyway, there is movement afoot to prepare the property for a sale so there is little interest in leasing to anyone for anything.  There may be a chance, though, and we'll be bird-dogging it.

For now, if it's Wednesday, we must be working on Olathe.
Thursday, October 3, 2013 0 comments

Trolling for Advance Sites

Advance voting's biggest nemesis?

It's optimism.

Remember, this blog takes the perspective of the election administrator, not politicos.  The optimism to which I'm referring is the optimism of landlords that their vacant space will not remain vacant.

People's Exhibit A is a shopping area near my home.  The area, at 75th and Quivira, is well-located and convenient.  The shopping center is huge. 

It's also been nearly empty for five years.

We approached the leasing agents in 2007, for 2008.  We explained that we would pay rent for space and that, in November, we would be bringing in 15,000 visitors to the shopping center over a two-week period.  Surely some of them would stay and shop at the bookstore, buy a pizza, or have coffee at Starbuck's.

At one point, we were offered a tiny little sliver of a shop that would house only about 15 voting machines.  We wanted a bigger space and were told that there were plans in the works for all of the other empty storefronts.

We heard stories of the bridal shop becoming an Auto Zone, the grocery store converted to office space, and of all the shops immediately filled with tiny cottage industries.  None of this happened.

When I say these were stories, that's what they were.  They weren't plans.  They were long narratives I listened to as explanations of why we couldn't lease space.

No joke, at one point, the leasing agent of this shopping center explained that there were social issues, too.  "If I lease to you and the KKK comes in wanting space, then I'd have to lease to them," he said.

Really?  That's how your mind works?

If there's ever a signal during a conversation that "we're through here," that was it, but he said this before waxing another 30 minutes about how he knew better than the owners what would work in the (still empty) shopping center.

This brings up one of the issues with advance voting space.  We don't have a team of lease negotiators, we're a small staff, and we have to negotiate these in our spare time.

Often, this is a linear process, where we get a nibble and spend a couple of weeks trying to secure a site, only later finding out that the landlord isn't ready to commit to us.  We look for space that we can have mid-July through mid-November of even years.

It's pointless to begin talking with landlords until January.  Even then, they aren't willing to entertain the idea that the vacant space won't be filled until May or June, and that timeframe is much too late for us to wait hoping for a location.

The Dead Zone (other pictures are at the end
of the post, along with pictures of a thriving
pizza business in the middle of the cement desert).
This particular shopping center has taunted me for years.  After the 2008 election and with the center still empty, I sent the leasing agent (in Dallas) a courtesy copy of a local paper's coverage of massive advance voting turnout at another site.

We watched it empty in 2010 but were happy with our location we found a couple of miles down the road.  2012 came with no new tenants and now we're evaluating locations for 2014.  We're worried we might lose the space we had before, so we noticed new leasing agents on signs at the center and called again.

No return call.

(By the way, we've learned that "new leasing agents" often are the local leasing agents, who in turn talk to the same leasing agents we've dealt with before).

We even identified an old Kmart location that might be better.  Alas, it has the same leasing agent.  Best we can tell, this leasing agent's role is to ensure the locations stay empty.

But this is our advance voting life.

We're nearing the time to get busy identifying sites.  I stress that we pay rent (we don't really have the budget for that, but we get how the world works and we aren't expecting it to be free).

Our main competitor for space is Halloween.  We're often bumped by temporary costume stores.

If such a store opens in the tumbleweed zone up from house, that simply will validate that the leasing agent does return phone calls, just selectively.

Or, maybe we can partner with Halloween stores (as long as they greet voters on the way out, to be compliant with state law).  As the economy has improved, landlord optimism is likely to improve as well.  There is less space available now than when we started looking in 2007.

It's a bad combination, this and our polling place situation.  We just got word yesterday that we've lost several schools as polling places because of construction (but really, safety).  I'll post on that soon.




The oasis of traffic, at a family pizza restaurant.




Monday, September 23, 2013 0 comments

Olathe Post Office Woes, Continued


Yesterday, I blogged about the number of undeliverable ballots involved in the Overland Park mail-ballot election.

In today's morning mail, we received 1,997 more undeliverable ballots, bringing the total to more than 6,000, out of about 111,000 mailed.

That's not the lead here, though.

We also received one voted ballot.

Yes, one.

With 111,000 ballots mailed, and at least 100,000 arriving to valid households, with about 5,000 back through Friday, only one came through over the weekend.

Really.

I offer this as People's Exhibit A why the rhetoric espoused at the federal level by the Postal Service doesn't equal the service level on the ground.

I emailed our contact in Kansas City.  To everyone's surprise but mine, the Olathe Post Office made a special second delivery this afternoon of more than 7,000 voted ballots.

With the election ending at noon, if this had been election day, that's 7,000 voters at risk thanks to our Post Office.  Our tracking capability to assertively claim that we know ballots are "in the building," can't come soon enough.  Again, we should have it by the time we start the Olathe mail-ballot election next month.

At least we avoided the Olathe Post Office on the way out :-) 
 
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